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TECHNICAL SERVICE

Accuracy and durability of equipment

Technical Service

Guaranteed equipment accuracy and durability
To ensure the accuracy and longterm functionality of your equipment, it’s important to conduct regular maintenance checks. At NBS Scientific, we can take care of these matters for you with our three levels of service.

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Maintenance and repairs

By well-trained employees

Our service technicians are highly-skilled and trained annually by the manufacturers of our equipment to repair and maintain your laboratory automation systems. Although we conduct some repairs in-house, we can also travel to your own location if necessary.

Yes. NBS Scientific conducts minor repairs in-house, but can also travel to your location if necessary.
Yes. We offer 3 types of maintenance contracts: preventive, preventive+ and full-service. Please contact us about the differences between these options.

  • You’ll have permanent access to our service technicians, who can help you solve malfunctioning equipment
  • You’ll have the ability to receive temporary replacement equipment in the event of a serious complication
  • You’ll receive reduced rates in the event of a major disruption on site
  • You’ll receive free telephone support in case you need to fix minor problems that randomly occur in the lab

What can you expect from us?

  • Three possible maintenance contracts to choose from: preventative, preventative+ and full service
  • Preventive maintenance visits and safety inspections that properly ensure your equipment is functioning.
  • Professional and highly trained technicians who will answer any and all of your technical service questions

Satisfied customers

That's why we do it

" NBS Scientific provides good technical service to our systems. The Technical service specialists have a lot of knowledge and handle short lead times. "

I experience NBS Scientific as an excellent partner with pleasant employees. I have good contact with them.

"At NBS Scientific I got quick and reliable responses to questions and appointments. All advice and attention was expertly given. We've been happily working together for over 2 years now. "

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Janssen Pharma

Request a service?

Please feel free to contact us!

We are ready to answer any questions you may have about the services we offer. Fill in the contact form on the right or call/email directly with our consultant.

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